Community

 
 
General | 10/12/2019
Office closure on Friday 13 December 2019

Please note that on Friday 13 December 2019, our offices will be closed. Our Head Office and our Customer Hubs will re-open on Monday 16 December 2019. If you need…

 
General | 09/12/2019
Dispensation for group-wide utilities 2019

Jigsaw Homes Group have approached the Northern Residential Property First-tier Tribunal because we want to enter into a long term agreement for a group wide Utility contract in respect of…

 
General | 09/12/2019
Rent-free weeks for New Charter tenants this Christmas

New Charter Homes tenants with tenancy agreements that allow two rent-free weeks a year will be pleased to hear the non-collection weeks commence on the 16 and 23 December 2019. …

 
In Your Area, Neighbourhood | 04/12/2019
Mayoral presentation for Royal Exchange Theatre employment and skills project

Last week, seven participants from the Tameside Women and Families Centre met with the Mayor of Tameside to celebrate their participation and achievements in the Royal Exchange Theatre employment and…

 
In Your Area, Neighbourhood | 29/11/2019
Autumn in Action finale

Last week saw our Autumn in Action finale with clubs, creative activities and social events. Our Neighbourhood Engagement team certainly warmed up the season as they brought a range of…

 
General, Jigsaw Rewards | 28/11/2019
Out-of-hours service changes

From Monday 2 December, changes to our out-of-hours repairs telephone service will come into effect. These changes will help our tenants with an emergency repair reach an advisor more quickly….

 
General, Jigsaw Group news | 27/11/2019
Connect teams awarded Customer Contact Association Global Standard

Jigsaw Homes Group is delighted to announce that our customer contact service has retained the CCA Global Standard accreditation for the ninth consecutive year. The internationally recognised accreditation was awarded…

 
General, Jigsaw Rewards | 21/11/2019
Jigsaw Rewards feedback – out-of-hours survey

At Jigsaw Homes Group, we operate two contact centres in Leigh and Ashton. The centres have an out-of-hours service which currently operates at the following times:- 6pm until 8am Monday…

 
General, Jigsaw Rewards | 21/11/2019
Jigsaw Rewards members feedback on Resident Involvement Strategy

Jigsaw Homes Group has developed a new draft Resident Involvement Strategy to explain how our residents can get involved with the Group. There are various involvement options available to residents. …

 
General | 20/11/2019
Blooming Marvelous!

Last week, we celebrated our gardening competition, Blooming Marvelous, with our tenants. A large number of our tenants work hard every year and take pride in their gardens and communal…