Our neighbourhood services

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Overview

Our neighbourhood service now consists of the following three new teams:

  • Tenancy Matters. Dealing with anything relating to tenancies and neighbourhood management that cannot be resolved by Connect at the first point of contact.
  • Neighbourhood Engagement. Dealing with neighbourhood plans, Jigsaw Rewards, Jigsaw Foundation (launching soon), scrutiny, and resident involvement.
  • Neighbourhood Safety. Managing anti-social behaviour, enforcement and prevention, perpetrator support, and safeguarding.

Jigsaw has already made positive steps towards empowering tenants and the engagement team will continue to work on projects like Jigsaw Rewards, a new initiative for tenants to earn points towards high street vouchers or rent credits in exchange for their feedback on services. Jigsaw Foundation, a scheme to award community grants will also launch later this year.

If you have a neighbourhood query, please contact ‘connect’ our customer contact service on 0161 331 2000 / 0300 011 1144.

Alternatively, you can call into one of our Home and Community Hubs in Ashton or Hyde where someone will be able to assist you.

Our hub opening times are:

Ashton & Hyde Hub

Ashton: 2 Henrietta Street, Ashton-under-Lyne, OL6 6EF.

Hyde: 12-14 Clarendon Street, Hyde, SK14 2EL..

Monday, Tuesday & Wednesday (9am – 5pm)

Thursday (9am – 4:30pm)

Friday (9am to 4pm) (Please note on the last Friday of every month we will open at 10.30am)

We also have the following local hubs where you can attend a range of activities, classes and events. Opening days and times vary.

  • Audenshaw Hub, 38 Rowcon Close, Audenshaw, M34 5AS
  • Newton Hub , 35/37 Acresfield Road,Hyde, SK14 4HB
  • Micklehurst Hub , 32 Mansfield Road, Mossley , OL59EH
  • Ashton Hub, 2a Gorsey Lane, Ashton under Lyne OL6 9AU
  • Dukinfield Hub , 1 Wellington Parade, Central Estate, Dukinfield, SK16 4LE

You can also keep up to date with news from your landlord and the wider Jigsaw Group on social media at:

Twitter @NewCharterHomes or @JigsawHG

Facebook www.facebook.com/newcharterhomes

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